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REFUND AND CANCELLATION POLICY

  1. CC Fantasy may, in certain exceptional circumstances and at its sole and absolute discretion, refund the amount to the User after deducting applicable cancellation charges and taxes. At the time of the transaction, Users may also be required to take note of certain additional terms and conditions and such additional terms and conditions shall also govern the transaction. To the extent that the additional terms and conditions contain any clause that is conflicting with the present terms and conditions, the additional terms and conditions shall prevail.
  2. All prizes are non-transferable and non-refundable. Prizes cannot be exchanged / redeemed for cash or kind. No cash claims can be made in lieu of prizes in kind.
  3. To the extent permitted under law, CC Fantasy shall not be responsible for any harm resulting from downloading or accessing any information or material, the quality of servers, games, products, CC Fantasy services or sites, cancellation of competition and prizes. CC Fantasy disclaims any responsibility for, and if a User pays for access to one of CC Fantasy's Services the User will not be entitled to a refund as a result of, any inaccessibility that is caused by CC Fantasy's maintenance on the servers or the technology that underlies our sites, failures of CC Fantasy's service providers (including telecommunications, hosting, and power providers), computer viruses, natural disasters or other destruction or damage of our facilities, acts of nature, war, civil disturbance, or any other cause beyond our reasonable control. In addition, CC Fantasy does not provide any warranty as to the content on the CC Fantasy(s). CC Fantasy(s) content is distributed on an "as is, as available" basis.
  4. CC Fantasy shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including but not limited to any failure to perform due to unforeseen circumstances or cause beyond CC Fantasy's control such as acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, or shortages of transportation facilities, fuel, energy, labor or materials or any cancellation of cricket match to which a Contest relates. In such circumstances, CC Fantasy shall also be entitled to cancel any related Contest(s) and to process an appropriate refund for all Participants.
  5. In the event that any Private contest does not contain the pre-specified number of Participants for that Private contest within 30 mins prior to the commencement of the match/Contest, the Platform will initiate a refund of the amount deposited. Such refund shall be processed after the expiry of the deadline for filling of participants for such Private Contest.
  6. In the event that the contest entry amount paid by the Referee is refunded to the Invitee with respect to any cash contest or contest, for any reason, the Referer shall not be eligible to receive any Inviter Bonus for such contest or contest.